Help center
Most questions about ClinicalSim come down to one of four things: what an encounter actually looks like, how a case is built and scored, what the feedback report contains, and how a program gets set up. The pages below answer those, and if yours isn't here we'd rather you just asked us.
Start here
See a full encounter
Four unedited encounters, each with the recording, the transcript, and the same feedback report the learner received. This is the fastest way to understand what a session produces.
Review the examplesHow cases are built and scored
Case development, the competency frameworks each case is anchored to, and how feedback is generated from what the learner actually said in the transcript.
Read the methodologyQuestions about the product
What the practice session is like, how voice simulation works, what happens to a recording, and how programs get set up.
Read the FAQQuestions from program leadership
Scoring, the evidence behind the feedback, and what a clinical competency committee can do with the documentation from a session.
Read the educator FAQGuides
Longer answers to the questions program leadership asks us most, written out in full.
Add a curriculum from a project template
Start with a prepared curriculum, review the included cases, and assign it to your learners. You can find project templates in New Project or browse them in the Catalog.
Resend an invitation or share a join link
Invitations expire after seven days, and hospital email security sometimes quarantines them. Resend renews the same invitation, and you can copy the join link out of the Members page and send it over any channel that works.
Roles and permissions in ClinicalSim
Every person in your organization holds one role, and the role decides what they can change and whose results they can see. Covers all four roles, with a table comparing what Members, Project Managers, and Admins can each do.