Patient experience
Practice listening, explaining care, checking understanding, and responding to concerns against the service standard you already teach.
Health systems
Practice the conversations your teams have with patients and each other
Clinicians and staff practice spoken conversations with AI patients and get feedback against a published framework or your institution's own standard. Each person sees what they did well and what to practice next.
From a published practice report
Vaccine hesitancy counseling
SEGUE Framework. Partial example feedback.
What went well
Understand the patient's perspective
5 of 5"I hear the worry, um, in your voice, and I also hear how important it is to protect Ava"
Choose a communication priority
Nurses, clinicians, patient facing staff, and managers, selected for the conversation your team wants to practice.
Consent and disclosure
Clinicians rehearse consent discussions and explaining a medical error before leading those conversations with a patient or family.
Team communication
Practice debriefing after a clinical event or simulation, and feedback conversations between managers and new nurses.
Feedback for the person who practices, a view for the program
What participants receive
Each participant gets a report that shows strengths and next practice steps, with their own words behind each score. They can review the feedback and repeat the conversation.
Read a complete feedback reportWhat leaders can review
Leaders can review completion and practice patterns across a cohort or unit. Decide whether you need completion records, agreed coaching access, or anonymous unit results before anyone starts.
Review roles and accessPractice takes place in simulated conversations. ClinicalSim does not record or monitor real patient encounters.
ClinicalSim output is formative. It is evidence that informs program judgment, and it is not intended for employment, credentialing, privileging, licensure, or other high-stakes decisions.
ClinicalSim does not predict patient experience scores, readmissions, safety events, claims, or other clinical or business outcomes. Any comparison with institution-held outcome data requires a separate study plan.
How we start together
Start with one team and one communication priority. We'll agree on the conversation, scoring standard, and reporting rules before staff take part.
What your team brings
A training lead, the participating group, and the policy or service standard you want to practice. Your team sets who can see results and how you plan to use them.
What we'll work through with you
We'll work with you to choose the cases and map what a spoken conversation can score, then agree on participant feedback and the reporting your team needs.
What launching requires
Participants need a browser and microphone on a phone, tablet, or desktop. Practice is audio only and currently supports English. Your IT team may need to allow the voice service; the connection test helps identify a blocked connection.
Questions for your role
Tell us what your team wants to practice
We'll show you a simulated conversation and its feedback, then discuss where it could fit your team's training.
Talk with us