What's new
Our latest customer-visible changes, newest first. Each note explains what changed and who will notice.
Last updated September 9, 2026
September 9, 2026
- Surveys handle rating grids, follow-ups, write-ins and section headings. A grid puts one statement per row and one scale across the top, so a thirteen-statement agreement block reads as a block instead of thirteen separate questions.
- Grids read on a phone. On a narrow screen each statement becomes its own card with five full-width answer buttons.
- Answers past the first page of a survey are no longer thrown away. A survey can run to more than one page, and learners were answering every page of it.
- Copying a case brings its surveys with it. Duplicating a simulation used to leave both surveys behind without saying so, and the copy looked identical to its source in every other respect.
- Each grid statement is still its own column in the roster download. One statement, one column, the same as any single-answer question, so the export opens in a spreadsheet and the before and after columns sit next to each other.
September 8, 2026
- A case you've finished now says "Completed." We write two kinds of grade: one from a case's own built-in rubric, and one from each of the additional rubrics attached to it.
- The reminder email stops chasing people who already finished. The nudge that goes out for incomplete work read completion the same wrong way, so learners who had done everything asked of them were being reminded to go do it.
September 5, 2026
- Build a project from a ready-made curriculum. New Project used to open in custom mode, leaving you to assemble a program case by case out of a long two-column grid.
- Put a project's cases in the order you teach them. Program directors and admins can reorder the simulations in a project with Up and Down controls that work with a keyboard and a screen reader.
- You can see when the patient is thinking. There was a stretch after you finished speaking where nothing on screen changed, and no way to tell whether the patient was composing a reply or the call had quietly dropped.
- The live call actually looks like one. The moment a simulation connected, the orb lost almost all of its visual presence.
- Feedback on conversation frameworks reads like coaching, not a checklist. Frameworks like NURSE are a set of moves to reach for, not boxes to tick in order, and scoring them as a percentage sent exactly the wrong message.
- If the voice service is down, you find out before you start. Voice failures used to stay invisible until you tried to run a case and it silently refused.
August 24, 2026
- Your feedback page finishes on its own. If you were already sitting on your feedback while grading wrapped up, you could be left looking at the grader's raw working notes: a duplicated score table, run-on sections, sometimes a total that didn't add up.
- Attempts graded again show the right competencies. When an attempt was re-graded against an updated version of a case, its scores were read against the old version's competency list, so competencies could disappear from the report when the two lists differed.
- An internal label no longer shows up on cases. A tag we use in-house to mark which cases are ready to publish had leaked onto 34 live simulations, appearing wherever tags appear: case cards, the catalog, filters.
August 23, 2026
- Attempts that never connected now say "Didn't start." A simulation that got as far as asking for a microphone but never connected used to sit at "In progress" forever, counting toward a learner's assignment as though they were halfway through it.
- Deleting an attempt while feedback is being prepared is now safe. Tidying up your history mid-grading used to leave the attempt permanently marked failed, or stuck saying it was still processing when nothing was watching for it.
- Feedback timing no longer depends on your device's clock. If your laptop or phone clock ran fast, your feedback page could tell you grading had given up while it was in fact still running.
- Add learners to a project before they've accepted their invitation. You used to have to wait for each person to sign up and then assign them one at a time, which meant a whole incoming cohort landed on an empty page after signing up.
- You'll hear about a new assignment right away. When your program lead adds you to a project, you get an email immediately, naming the simulations you've been assigned, when they're due, and a link straight to your assignment list.
- The follow-up reminders now read as one conversation. The later "finish your simulations" nudges open by reminding you when you were added to the project, and lead with the project's name, so all the mail about a given assignment sits together in your inbox.
August 18, 2026
- Your written feedback is complete, start to finish. On simulations graded against very detailed rubrics, the narrative report could stop mid-sentence, sometimes losing the last few items and the overall impression, with no sign anything was missing.
- Surveys are much easier to read and finish. The post-simulation survey has been rebuilt to match the rest of the app: numbered questions, clear "required" and "optional" labels, generous tap targets, plain-language errors that jump you to the field needing attention, and answers that survive a retry.
- Study and program teams can receive results on their own paper form. For programs that assess presentations on an established observation checklist, we can now hand back each learner's attempt rendered on that exact form, one page per attempt, every behavior marked in its frequency band.
August 10, 2026
- The pre-simulation survey loads reliably again. A dropdown on the short survey that appears before a case could stop the page from loading at all.
August 7, 2026
- Your attempt history only shows sessions you actually started. Opening a case briefing that begins with a short pre-survey used to create an attempt right away, so cases you looked at but never spoke in could linger as "In progress" on your history and count against your attempt totals.
- Bulk invitation actions work on any size list. Resending or revoking invitations for a large group, including select-all over hundreds or thousands of pending invites, now works instead of failing with a technical error.
August 4, 2026
- Milestone ratings can now record performance below Level 1. Reports and progress views now show "Not yet at Level 1" when the evidence does not meet the Level 1 descriptor.
August 3, 2026
- The connection test now catches blocked networks, not just slow ones. The "Test Your Connection" button on the simulation briefing page used to measure internet speed alone, so a learner whose hospital firewall was silently blocking the voice service would be told everything looked fine.
July 31, 2026
- We tell you up front if your browser can't run a voice session. An older browser can break the microphone check the voice service depends on, and the session dies a few seconds after it starts.
- A session where you never spoke no longer pretends to be feedback. When a session died at connect, the recording still went through the whole feedback pipeline, so it got graded, and your history showed "Feedback ready" on an encounter that never happened.
- Your scores and progress no longer count sessions you never spoke in. This is the change with the widest reach.
July 30, 2026
- Your assignments are now organized by project. Learners assigned to more than one project used to see one undifferentiated pile of cards.
- Program leads can see cohort progress at a glance. Each card on the Projects page now shows how many learners have completed the work and how many are overdue, plus the learner count and the project's default due date.
- Feedback comes first on conversation pages. The conversation detail pages now lead with your feedback instead of burying it below the briefing and transcript, and a sticky navigation bar jumps you straight to Feedback, Transcript, Briefing, EPAs, or References.
- A "Run It Again" button right after your feedback. Repeat attempts are where skill gain shows up, and the moment you've just read what to work on is the natural time to try again.
- Find conversations faster. My Conversations now has simulation and project filters matching the organization view, shows the project on each row, and loads noticeably faster because the list stopped downloading full transcripts behind the scenes.
- Dropdown menus you can actually read. Option panels used to be pinned to the width of the narrow filter button that opened them, cutting simulation names to about 24 characters ("Adolescent Suicide Risk …").
- A clear message when a network blocks the voice connection. Learners on hospital or corporate Wi-Fi sometimes have the voice connection cut off by a security filter before the session starts, and until now the error named no cause and suggested no action (one learner retried 21 times over three days).
- Scores display against the rubric's real scale. A rubric graded 1 to 3 could display out of 5, so a near-perfect performance read as 55% instead of 92%.
July 28, 2026
- A clearer sidebar. Your personal items (My Progress, My Assignments, My Conversations) are grouped together and set apart from your organization's shared tools, so it's easier to tell "mine" from "ours" at a glance.
- A real Settings page. Settings is now one place instead of two hard-to-find pages.
- Your simulation list now matches your assignments. Members see only the simulations assigned to them through their program's projects, rather than everything their organization can access.
- My Assignments is now grouped by project. If you're in more than one project, your simulations are grouped under each project's own header, with the due date and completion progress shown once instead of repeated on every card.
- A weekly progress email for project managers and org admins. Each week, you'll get a summary for every project you manage: completed runs, time spent, and which competencies are trending up or need attention, plus a quick link to book time with our team.
July 24, 2026
- Browse the full case library in-app. Program managers and above get a new Catalog page to explore every simulation on the platform, filter by specialty and competency, and grant their organization access to the cases they want to use.
- A friendly nudge for new learners. People who sign up but haven't run a simulation yet now get a short, encouraging "run your first case" email series.
- No more lost work in dialogs. You're now asked to confirm before closing a dialog that has unsaved changes, so a mistaken tap can't discard what you were doing.
July 23, 2026
- Cleaner forgot-password screen. Fixed spacing on the password-reset card.
July 15, 2026
- Manage invitations in bulk. Org leads can now bulk-resend, copy invite links, and revoke invitations that are still pending, all from one place.
July 14, 2026
- Find the right simulation faster. The dashboard now has search, tag filters, and a favorites star so you can pin the cases you run most.
- Built for program directors. The dashboard surfaces ACGME ICS Milestones and lets you drill down by specialty and then competency to focus on exactly what you're assessing.
- Know how you'll be graded, everywhere. The "How You'll Be Assessed" summary now appears consistently across the briefing and feedback screens.
- A rebuilt workflow for org leads. Creating and managing projects is now a full-page, guided flow.
July 9, 2026
- See your usage and engagement. A new section on your Progress page shows how much you've practiced, time spent, your streak, and how your scores are improving over time.
- A clearer Progress page. The single "overall level" number is gone in favor of plain-language explanations of each chart, so the page tells a story instead of a score.
- Set time goals per project , tracked with a simple circular progress ring.
- A Settings hub for org leads to manage benchmarks and time goals in one discoverable place.
- Re-grade against the latest. Org leads can re-evaluate a conversation, which re-grades every rubric against the current version and shows the latest result per rubric.
- Better on a phone. Mobile-friendly org navigation, larger tap targets, and long emails no longer overflow the sidebar.
July 5, 2026
- Reminder emails are live. ClinicalSim can now send helpful nudges, with notification preferences, a settings page, and a genuine one-click unsubscribe.
- On-brand email. Every email now carries the ClinicalSim visual treatment.
July 2, 2026
- Consistent conversation detail. Your learner history now opens the same rich conversation and feedback view that org leads see.
- Better citations. The References field on simulations gained AMA-style citation guidance and a gentle (non-blocking) formatting check.
- Fewer layout glitches. Long values in dropdowns and dialogs now truncate cleanly instead of overflowing.
July 1, 2026
- More control over the public catalog. Whether a simulation appears in the public catalog is now a dedicated setting, separate from its general visibility.
- A smoother start for new sign-ups. People who sign up without an organization now land in a shared trial space and "graduate" cleanly into a real organization when they join one.
- Smarter search. Search now matches entity IDs across the app, not just names.
- The subprocessors page is now publicly accessible.
June 30, 2026
- A polished public catalog. The catalog was redesigned as a clean card grid, and each card's scenarios now expand for a closer look, without content spilling out of the card.
June 29, 2026
- A redesigned Feedback Report. Feedback now leads with a clear narrative and the key visual, in ClinicalSim's brand colors, with a readable legend, on-demand recording playback, de-duplicated evidence, and a "How to read this feedback" guide that explains when a competency couldn't be assessed.
- A redesigned Progress page built around milestones, with clearer charts, helpful hover tooltips, and cards that behave on mobile.
- A public simulation catalog at /catalog, with tag filtering and search.
- In-app support chat. Get help without leaving the app.
- Fairer milestone scoring. When a single encounter physically can't demonstrate the higher levels of a competency, that competency is still shown but fairly held out of the overall score, so a strong trainee isn't misread as underperforming.
- Updated consent and terms. Added clear consent for voice/biometric data and admin-visibility, and published Terms of Service v2.0.
- Milestones now appear in the org sidebar, and admins can regenerate feedback against the latest rubric and simulation versions.
June 15, 2026
- Organize simulations with tags. A new tagging system (with bulk tagging) makes the growing library easier to search, and the learner dashboard now hides simulations that aren't published yet.
- Structured briefings everywhere. The structured briefing now renders even on older simulations that only had a prose description.
June 9, 2026
- A better history view. Your simulation history is now a sortable, expandable table, with the option to delete entries individually or in bulk.
- A sharper profile. Specialty options are now scoped to clinical roles, with a searchable medical-school dropdown.