Clinical communication intelligence
Clinical simulation for better patient conversations.
Clinicians, staff, and trainees practice out loud with AI patients. Each clinical simulation shows what they did well and what to practice next against your standard, with their own words behind each score. Leaders can review patterns across a cohort or unit.
29 academic medical centers and children's hospitals are piloting ClinicalSim.
From a published practice report
Vaccine hesitancy counseling
SEGUE Framework. Partial example feedback.
What went well
Understand the patient's perspective
5 of 5"I hear the worry, um, in your voice, and I also hear how important it is to protect Ava"
Health systems
Practice patient experience, consent and disclosure, and team conversations against your institution's own standards. Leaders review cohort or unit patterns alongside your existing healthcare simulation program.
Medical education
Give residents, fellows, and medical students repeatable communication practice between scheduled SP encounters. Add simulation training to your medical simulation curriculum, faculty development, or remediation plan.
Useful feedback for each person. A clearer view for the program.
Participants see what they did well and what to practice next. Every score points to their own words in the simulated conversation.
From a published practice report
Vaccine hesitancy counseling
SEGUE Framework. Partial example feedback.
What to practice next
End the encounter
2 of 5"Let's go ahead and do it. Thank you so much for your time."
What leaders can review
Patterns across a cohort or anonymous unit, scored against the standard your team already teaches. Use that review to choose the next round of practice.
What one health system learned
In one health system's anonymized report, clinicians opened conversations well. The report named the steps at the close to practice next: reflecting the concern back, checking it was understood, asking what matters most, and thanking the family for raising it. Leaders could see those patterns in the transcripts and use the same cases for focused practice.
Read the anonymized health system cohort reportThese are findings from simulated practice. Formative scores stay out of personnel files.
See how it worksStart with a conversation your institution cares about
Patient experience
Practice listening, explanation, and respect against the service standard your institution already teaches.
Explore this priority
Consent and disclosure
Rehearse informed consent and error disclosure before the conversation with a patient or family.
Explore this priority
Team communication
Practice debriefing, feedback, and conversations between managers and staff against your own framework.
Explore this priorityFor residency, fellowship, and medical school programs, explore curriculum, faculty development, and communication remediation.
"It was helpful to have time to think and reflect without feeling the pressure of a person across from you expecting a response."
Inspect the evidence before deciding
Open complete practice reports and read how the scoring works, what research is public, and where the evidence stops.
Evidence and scoring limitsMaking the budget case without an invented number
Someone in finance will ask what the program returns. We don't publish an ROI figure, because the published evidence on communication training doesn't support one. What a hospital can do is follow one communication pathway into the costs it already tracks, using its own data, and decide from there.
Read the white paper on communication and hospital economicsStart with one team and one communication priority
Step 1
Choose the priority
Tell us which conversation your team wants to practice. We'll review your standard or help you choose a published framework.
Step 2
Agree on the assessment
Choose the participating group, cases, and access rules together. Each person practices in their browser and gets feedback.
Step 3
Review and practice again
Participants use their feedback for the next attempt. Leaders review group patterns and choose the next practice focus.
Bring us a communication priority.
Tell us what your team wants to practice. We'll show you a relevant case and talk through how a first assessment could work.
Discuss your communication priorities